Privacy Policy

This Privacy Policy explains how Trial StreamNation, a DBA of Clinical Relay LLC ("we", "us"), handles information when you use https://trialstreamnation.com.

Information collected

When you submit our form, we may collect your first and last name, email address, mobile number, and any general note you choose to share about availability or interests. We do not ask for health conditions, diagnoses, or treatment details, and we ask that you do not include them.

How information is used

• To respond to your inquiry and personalize your feed settings.
• To send text messages only for the SMS categories you selected.

SMS communications

Our SMS program is used to: Send separately opted-in account notifications tied to subscriber requests and recurring marketing featuring clinical research opportunity highlights and website resources. Text messages are sent only to people who check an SMS consent box. Message frequency varies by category. Msg & data rates may apply. Reply STOP to cancel or HELP for help. See our SMS Terms of Service.

Mobile opt-in information

Mobile opt-in data, SMS consent, and phone numbers collected for SMS purposes will not be sold, shared, rented, released, or transferred to third parties for marketing, lead generation, or promotional purposes.

This includes research organizations, trial sponsors, drug development companies, and third-party marketers. We do not share your contact details for marketing purposes without your separate, explicit consent. We may use service providers, such as an SMS delivery platform, solely to operate our program on our behalf.

Cookies and analytics

We may use essential cookies and basic analytics to understand site usage. We do not send form contents or health information to analytics tools, URL parameters, or browser storage.

Data retention

We keep information only as long as needed to provide the services you requested, keep records of SMS consent and opt-outs, or meet legal obligations.

Opt-out rights

Reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any text to stop messages. You can also email help@trialstreamnation.com to ask us to access, correct, or delete your information.

Security

We use reasonable administrative and technical measures to protect information. No method of transmission is fully secure.

Children's privacy

Our forms are intended for adults 18 or older. We do not knowingly collect information from children.

Third-party links

Our site may link to independent websites. Their privacy practices are their own.

Policy changes

We may update this policy and will post the revised version on this page.

Contact information